Over twenty years online will teach you a few things.
First, the internet keeps changing its outfit. Second, the people who thrive aren’t the smartest or richest—they’re the ones who build simple habits and keep showing up. I’ve watched the journey from dial-up forums to social feeds to today’s flood of AI apps. I’ve made creative content, coached overwhelmed clients, and helped struggling small businesses clean up messy systems so they can actually breathe again.
If you’re a solopreneur, a church team, a neighborhood nonprofit, or a small shop trying to sell without losing your peace, this is for you.
New way: learn how to think with new AI tools.
Digital literacy nowadays isn’t about memorizing buttons. It’s about judgment, safety, and repeatable workflows. It’s knowing when to automate and when a human needs to step in. It’s protecting your company data, documenting your workflow process, and training your team so one person’s sick day doesn’t sink the ship.
Here’s the short list I teach in my virtual one-on-one and group workshops:
Clarity first. Name the outcome before you open an AI app.
One source of truth. Central place for your businesses' passwords, templates, policies, and content.
Small automations. Ten-minute wins that give you an hour back next week.
Plain-language prompts. Write like a person talking to a person.
Quality checks. No AI tool replaces your eyes, your values, or your standards.
Ethical guardrails. Respect privacy, credit sources, and don’t publish what you wouldn’t sign.
Documentation. If you can’t teach the workflow, the app owns you.
The accident recovery assistant who turned repeat questions into a friendly AI-assisted FAQ, saved inbox time, and freed Saturdays.
The property manager who used structured prompts to draft listing descriptions, then added her voice and local insight—faster, still authentic.
The nonprofit founder who built a simple content calendar, repurposed one story into a month of posts, and finally had breathing room to serve people again.
No hype. Just steady improvements that compound.
I’m an operations-minded creative: I help people organize, write, and communicate so their work has impact. My background in administration and organizational leadership means I don’t just “play with apps.” I look at the flow—intake to delivery, outreach to reporting—and fix the bottlenecks.
- Graduate administration & leadership: project coordination, conflict resolution, stakeholder engagement, ethics.
- 20+ years online: blogging, YouTube, social, newsletters, merch shops, client work.
- Today’s focus: digital literacy + AI you can actually use—without losing your voice or your values.
- AI Starter Kit (for non-tech teams): privacy basics, safe prompts, quick wins.
- Prompt Systems for Busy People: turn messy ideas into repeatable templates.
- Content-to-Client Workflow: plan → draft → review → publish → track.
- One-Hour Power Session: bring your scattered tasks; leave with a simple, repeatable flow.
Day 1: Write your North Star: “In 30 days, I want ___.” Tape it to your screen.
Day 2: List your 10 most common tasks. Star the two that drain you.
Day 3: Turn one draining task into a checklist. Keep it to 5–7 steps.
Day 4: Create one reusable prompt for a weekly job (newsletter intro, product blurb, social caption). Keep your tone, add specifics.
Day 5: Pick one micro-automation (calendar booking link, canned email, form that routes to a spreadsheet).
Day 6: Build a “quality check” page: facts to verify, voice notes, brand lines, words you avoid.
Day 7: Teach someone else your process. If you can’t explain it, simplify it.
- What work actually drives results—and what work just looks productive?
- Where is my bottleneck: ideas, drafting, editing, publishing, or follow-up?
- What’s the cost of not documenting this process?
- If I stopped posting for two weeks, what system would keep relationships warm?
My promise
I won’t drown you in jargon or trends. I will help you build habits that last. I’ll meet you where you are, protect your voice, and show you how to put AI to work without losing the human part—your story, your standards, and your integrity.
If you’re ready to clean up your digital life and breathe again, let’s start small and make it stick. Connect with me by reaching out using the contact form on this blog to the right of this post. Thanks!
— Nicholl McGuire
Nicholl McGuire Media Owner, graduate administrator & organizational leadership pro | 20+ years online
Helping small businesses, ministries, and creators do more of the work that matters!
